Returns & Exchanges

At BEAUEYE (US), we want you to love your beauty routine, which is why we offer a 30-day return policy for unused and unopened products in their original packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original boxes, ensuring all safety seals are intact and including a copy of your packing slip.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-10 business days.