Frequently Asked Questions

Everything you need to know about your BEAUEYE experience.

How long will it take to receive my order?

Standard shipping within the US typically takes 3-7 business days. You will receive a tracking number via email as soon as your order is dispatched from our warehouse.

Are BEAUEYE products cruelty-free?

Yes, we are committed to ethical beauty. All BEAUEYE products are 100% cruelty-free and are never tested on animals.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unopened and unused products for a full refund.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make any changes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for accelerated checkout.

Do you offer international shipping?

Currently, this store serves the US market. For international inquiries, please visit our global site or contact our customer service team for availability in your region.